§ Docs · Help centre
Everything you need to get the most from OptAEO.
Connecting your store, reading scores, applying fixes, automating remediation, and managing your plan. Can't find what you need? Email support@optaeo.ai.
▷ Contact support9 topics
32 questions
Updated 2026
32 questions
Updated 2026
§9 topics
In this guide
§ I
Getting started
Connect your store, run your first scan, see your first score.
4 questions
From the onboarding screen, click 'Connect Shopify store' and authorise OptAEO from your Shopify admin. We request read_products and write_products permissions only — no customer data, no orders, no themes. The first sync takes 30–90 seconds depending on catalog size.
§ II
Fixes and remediation
How AI-generated fixes work, what they cover, and how to undo them.
5 questions
OptAEO sends your product data to AI models that generate richer descriptions, meta content, image alt text, and structured data. You preview every fix before applying. Nothing changes in your store until you approve — and every change is reversible.
§ III
AEO scores
What your score means and how to read it.
4 questions
AEO (Agentic Engine Optimisation) measures how visible your product is to AI shopping agents like ChatGPT, Perplexity, Gemini, and Claude. It's a 0–100 score weighted across 14 factors covering data completeness, structured markup, description quality, and competitive positioning.
§ IV
Auto-Pilot + MCP Access
Automation: schedule the agent, or talk to OptAEO from your AI client.
7 questions
An agent that runs on a schedule you set, finds new issues, applies fixes within the categories you've approved, and writes back to Shopify. Wake up to a fixed catalog and a list of what changed. Available on Enterprise plan.
§ V
Protocol compliance
What the Compliance page checks and why it matters.
2 questions
Five groups: llms.txt (LLM instruction file), agents.txt (agent permission file), Schema.org (Product, FAQ, AggregateRating markup), Data Quality (completeness, freshness, consistency), and Agentic Storefront (structured product pages for AI crawlers).
§ VI
GMC feed validation
How OptAEO validates your data against Google Merchant Center.
2 questions
Title length and keyword presence, description depth, price formatting and currency, image URL validity and minimum size, GTIN format, brand attribution, and product category mapping — all against the official Google Merchant Center product data specification.
§ VII
Citation tracking
See when AI agents recommend your products.
2 questions
OptAEO monitors when AI engines reference your products in their responses. See which products get recommended, which engines drive the most visibility, and how trends move with your AEO score. Available on Business plan and above.
§ VIII
Analytics and revenue
Connect GA4 to correlate scores with sales.
2 questions
Go to Settings → API & Integrations and click 'Connect GA4'. OptAEO reads aggregate revenue and transaction data only (no individual user data) to correlate AEO scores with sales performance. Available on Business plan and above.
§ IX
Billing and plans
What's included on each plan, how to upgrade, how to cancel.
4 questions
One full product scan, preview of AI-generated fixes (locked — you can see what OptAEO would change but can't apply), and your headline AEO score.
§ Still stuck?
We typically reply within a few hours during European business hours.
Email is the fastest channel. Include your store URL and a screenshot if you can.